Privacy Policy

---

1. Information We Collect

   We may collect the following types of information:

   1. Personal Information

      • Name, phone number, email address, and password (for account registration and login).
      • Profile photo, if you choose to upload one from your camera or gallery.
      • Google Account information, if you sign in with Google (name, email, profile photo).

   2. Location Information

      • When you allow location access, we collect your device’s GPS location to help identify your delivery address accurately.
      • You can manually add or edit your delivery location at any time within the app.

   3. Device Information

      • We collect basic device identifiers and push notification tokens to send real-time updates (e.g., order confirmations, delivery status).
      • This data helps us improve communication and app performance.

2. How We Use Your Information

   Your data helps us operate and improve your experience with the Eyfel Iraq app. Specifically, we use your data to:

   • Process and deliver your orders efficiently.
   • Send order status notifications (e.g., confirmed, shipped, delivered).
   • Improve app functionality and user experience.
   • Provide customer support and respond to your inquiries.

3. How We Protect Your Information

   • We implement secure servers and encrypted connections (HTTPS) to protect your personal data.
   • Your password is encrypted and never visible to anyone, including our staff.
   • We limit access to your information only to authorized personnel who manage your orders or provide support.

4. Sharing Your Information

   • We do not sell or rent your personal data to third parties.
   • Your delivery details may be shared with trusted delivery partners solely for fulfilling your orders.
   • We may disclose information if required by law or to protect our legal rights.

5. Your Privacy Choices

   • You can update or delete your profile information from the app at any time.
   • You can disable location access in your phone settings, though it may affect delivery accuracy.
   • If you sign in with Google, you may revoke access through your Google account settings.

6. Data Retention

   • We retain your account and order data as long as your account is active or as needed to comply with legal obligations.
   • You may request account deletion at any time, and your personal data will be permanently removed from our systems.

7. Children’s Privacy

   • Our app is not intended for children under 13 years of age.
   • We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Privacy Policy

   • We may update this Privacy Policy from time to time to reflect new features or legal requirements.
   • The latest version will always be available within the app or on our website.

9. Contact Us

   If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

   • Email: support@eyfeliraq.com
   • Phone: +964 750 651 71 72